OprivoTechInteractive automation case
Email Classification
Automatically classifies incoming emails by type.
Email Classification
Interactive scenarios
Choose an input and watch the workflow reach a controlled result.
Input
A complete and valid request enters “Email Classification”. Automatically classifies incoming emails by type.
AI analysis
The workflow validates the input, checks context, and evaluates confidence.
Decision
Proceed automatically
Result
The “Email Classification” workflow validates the data, completes the expected actions, and records a traceable result.
Workflow
Live execution
Trigger
Message Received
The incoming message enters the workflow.
AI
Message Classified
AI classifies the message and determines next steps.
AI
Reply Drafted
A reply is drafted based on the classification.
Decision
Approval Needed
The item is routed for approval before it moves on.
AI
Reply Sent
The reply is sent once it has been approved.
01
Business problem
Incoming emails have to be manually read and classified before they can be routed.
02
How the automation works
A message lands in the inbox, AI classifies it and drafts a response, and after approval the reply is sent automatically.
01
Inbox
02
AI Classification
03
Draft Response
04
Approval
05
Send
03
Expected business impact
Emails are classified automatically the moment they arrive.
04
Who it is for
Sales, support, or operations teams working out of a shared inbox.
Build this workflow for your business
We can adapt this automation to your tools, rules, data, and approval process.